altogetherisi: (Default)
the camelion Poet ([personal profile] altogetherisi) wrote2011-01-08 07:36 pm

Good Times

 I have tickets to see David Tennant and Catherine Tate in Much Ado About Nothing! 

On the first night! \o/ 

I AM EXCITE.

:D



Now, hmmm, who should I take with me...

[identity profile] clo.livejournal.com 2011-01-08 11:40 pm (UTC)(link)
That's EXACTLY what the website did to me! I was unimpressed but when I checked my online banking it said the payment was pending so I spent the whole time on hold going "I'm pretty sure I have tickets! I hope this means I have tickets! Aaaahhh!" I was cut off at 24 minutes of hold time three times and just wanted to cry (they must've just been cutting people off because they couldn't deal with the sheer number of calls) but davidtennant.com had an extra number to call so I tried that and got through in five minutes (I don't want to consider that I could've called that one first and not spent an hour and a half on hold. Because, it's too late now and I probably wouldn't have done anything useful if I hadn't been sitting on hold anyway. Also, I may cry over the phone bill).

The only difference in my Tale of Woe really is that the guy I spoke to, eventually, took my card details again and promised me it wouldn't charge me twice. But now two payments are pending and I'm afraid that come Monday I'll be back on the phone saying "PLEASE GIVE ME BACK MY EXTRA £125 THAT YOU SAID YOU WOULDN'T TAKE PLEASE PLEASE PLEASE." I hope it doesn't take ninety minutes to get through this time but I think the MUST ACQUIRE TICKETS panic will be over then. Hopefully.

*high fives you for making it through the Trial of Tickets too* :DDDDD We have definitely earned our Tennant-Tate joy I think! Bring on May/June!

[identity profile] altogetherisi.livejournal.com 2011-01-09 12:16 am (UTC)(link)
I, for whatever foolish reason, have never got around to sorting out online banking, so I had no idea at all whether my card had been charged or not, and the confusion between wanting to feel confident in the word "reserved" and freaking that I had no confirmation email was panicky. Had no clue whether to write those tickets off and try to start the process over again or sit tight.

They cut me off several times too, and also the first time I was foolish enough to call from my mobile, which is PAYG, so I wasted all my credit listening to their light jazz on hold music, whereas the renewed attempt I did from the landline aka on someone else bill :P But the being cut off while you are waiting on hold thing is just horrible, because I'm spending money to wait in a queue and then your machine decided I have to go to the back of the queue again?! ARGH. Plus it made me panic that there was something wrong with the phone or something.

I... also got through faster on the second number I tried. I like to think I got through eventually mainly because other people were giving up/fate though, not because one particular line was swamped all day while the other was comparatively fine. When I actually spoke to the guy, it sounded like regardless of which number you called you got through to the same people, or people that could do either job for you though.

I do hope you get your extra payment back, I don't see why they wouldn't. But yes, we have made it through the fire, and now I feel weakly triumphant from the other side. Hurrah!