altogetherisi | Good Times

*looks hopeful*

Though even if you did choose me, I probably couldn't go *sigh*

I am so jealous of you right now, and I hope you have an awesome time when you go, :D

Wow, that's awesome! Much Ado About Nothing is actually my mum's favourite Shakespeare play... :)

I am very excited! Much Ado is not my favourite play, but I do love Beatrice and Benedick rather a lot, and since I studied it in school it is one of the plays I know best. So I know that I'll really enjoy it :D

That's so exciting! They'll be so awesome :D

I am very happy and totally excited :D

I'm going too! But not until June 17th, so I'm looking forward to hearing you flail over how awesome it is! :DDDDD

(Did you have a nightmare getting tickets? I got all the way through the website only to be told my payment couldn't be confirmed and I spent ninety minutes on hold calling the help desk. And now I think they've charged me twice. D: It's worth it for Tennant-Tate but I was certainly adding to the cries of ticket woes across Twitter this morning.)

Woo having tickets!

Yes, it was a nightmare. Here is my overly long tale of near woe. (Spoiler: there is a happy ending.)

I didn't have a clue this morning that they were even going to be in a play, so when they said that tickets were on sale now I was like "...what?! oh my god, where??" FLAIL. There was much hysterical tweeting, and getting irrationally frustrated that my family/twitter feed/facebook weren't understanding how awesome this was and how vital it was to get tickets, lol.

First I couldn't find the webpage, then it was evilly slow, then it said I had tickets, so I put in my credit card details... then nothing happened, it did the loading page thing for about 20mins. At which point it said an error had occurred, but that I had reserved tickets. So that was slightly heartening and slightly confusing. Especially as I'd no idea how much space I even had on my credit card when I started, and only really went to the site intending to find out how much the tickets were :P

So I rang the helpline. And was put on hold. For ages. Until the line cut me off. Repeat ad nauseum. I gave up about lunchtime, dispirited. And then about 18:40 I remembered that the helpline was closing at 19:00 (from the automated voice telling me over and over again while on hold) so I thought, well, I'll give it another go, other wise I'll have to wait til Monday.

And I finally got through to a real person! Who told me that yes, in fact my card had been charged and the tickets were mine! WOOHOO. Still didn't have a confirmation email though, just this booking reference, so I had to ring another number, where a second real person eventually picked up and sent me one. And then that email had an error, so I had to ring them back and speak to a third person.

So... not the smoothest ticket acquisition session ever. By the end though, I was so shocked and pathetically happy to hear I actually had tickets, when I'd spent hours resigning myself to the idea I might not, that I was pretty stunned, and kept saying thank you to the phone people several times. Very very happy. :D

That's EXACTLY what the website did to me! I was unimpressed but when I checked my online banking it said the payment was pending so I spent the whole time on hold going "I'm pretty sure I have tickets! I hope this means I have tickets! Aaaahhh!" I was cut off at 24 minutes of hold time three times and just wanted to cry (they must've just been cutting people off because they couldn't deal with the sheer number of calls) but davidtennant.com had an extra number to call so I tried that and got through in five minutes (I don't want to consider that I could've called that one first and not spent an hour and a half on hold. Because, it's too late now and I probably wouldn't have done anything useful if I hadn't been sitting on hold anyway. Also, I may cry over the phone bill).

The only difference in my Tale of Woe really is that the guy I spoke to, eventually, took my card details again and promised me it wouldn't charge me twice. But now two payments are pending and I'm afraid that come Monday I'll be back on the phone saying "PLEASE GIVE ME BACK MY EXTRA £125 THAT YOU SAID YOU WOULDN'T TAKE PLEASE PLEASE PLEASE." I hope it doesn't take ninety minutes to get through this time but I think the MUST ACQUIRE TICKETS panic will be over then. Hopefully.

*high fives you for making it through the Trial of Tickets too* :DDDDD We have definitely earned our Tennant-Tate joy I think! Bring on May/June!

I, for whatever foolish reason, have never got around to sorting out online banking, so I had no idea at all whether my card had been charged or not, and the confusion between wanting to feel confident in the word "reserved" and freaking that I had no confirmation email was panicky. Had no clue whether to write those tickets off and try to start the process over again or sit tight.

They cut me off several times too, and also the first time I was foolish enough to call from my mobile, which is PAYG, so I wasted all my credit listening to their light jazz on hold music, whereas the renewed attempt I did from the landline aka on someone else bill :P But the being cut off while you are waiting on hold thing is just horrible, because I'm spending money to wait in a queue and then your machine decided I have to go to the back of the queue again?! ARGH. Plus it made me panic that there was something wrong with the phone or something.

I... also got through faster on the second number I tried. I like to think I got through eventually mainly because other people were giving up/fate though, not because one particular line was swamped all day while the other was comparatively fine. When I actually spoke to the guy, it sounded like regardless of which number you called you got through to the same people, or people that could do either job for you though.

I do hope you get your extra payment back, I don't see why they wouldn't. But yes, we have made it through the fire, and now I feel weakly triumphant from the other side. Hurrah!

CONGRATULATIONS I AM BOTH VERY HAPPY FOR YOU AND INTENSELY JEALOUS! :P I wish I had your telephone dedication! I am not good with telephones at the best of times and staying on hold for the HOURS that you did would have probably lead to a death. Quite possibly mine.

BUT YOU ARE MADE OF STRONGER STUFF AND FOR THAT I SALUTE YOU. YOU DESERVE EVERY GLORIOUS MOMENT OF THEM BEING SO FABULOUS OMG I CAN ALREADY IMAGINE HOW GREAT THEY ARE GOING TO BE. SO MY FAVOURITE SHAKESPEARE. (actually that's not true, I don't have a favourite. But it ranks!)

(And know also that if everything falls apart and you cannot find anyone, then I will be all too happy to repeat the John Barrowman scenario. :P)

LOVE YOU AND HAVE A LOVELY TIME!
xxxx

Good Times

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